By the way, we’ll continue keeping track of the original gift your guest gave you, so you can write them a thank you. Note: If you're an APO/FPO customer calling a domestic toll-free number from outside the United States, you'll need to use a long-distance carrier access number please refer to your long distance carrier for instructions.If you’d like to exchange a gift you’ve received (without guests finding out), select “Convert to Store Credit.” You can learn more about exchanging gifts before they ship here and Zola store credits here. Please reference our returns information. Returns coming from inside the HP.com Store's delivery area: Once the return is received and the product inspected, the HP.com Store will issue a credit (usually 5 to 7 business days after receipt).Since you are responsible for the safe delivery of the inventory to the HP.com Store's returns depot, you may wish to insure it against loss. Ship the product to the address in the return authorization email.Write the RMA number in large letters on the outside of the package.Repackage the product in its original packaging.If the return is authorized, we will email you back an RMA number and return shipping address.Email us at with the original order number, product description, quantity to be returned, and reason for return.Please review our standard returns policy and detailed information page on returns for all the additional detail. Need to return something? If you're an APO/FPO customer outside the HP.com Store delivery area, the standard HP.com Store returns policy applies, with the exception that you are responsible for shipping the product back to the HP.com Store state-side returns depot, including handling, customs, and inventory liability charges that may be incurred. Returns from outside HP.com Store's delivery area: The forwarding service will ship your product via instructions you provided during the account set-up. Inventory ownership and responsibility transfer to you at this point, consider purchasing insurance through the forwarding service to cover final delivery Our delivery commitment applies only to this leg of delivery. The HP.com Store will deliver your order to the forwarding service facility.During checkout, provide your "ship to" address as per the forwarding service's instructions (this is typically a combination of the forwarding service facility address and a unique identifier for you).bank and foreign bill-to addresses will not be accepted. Keep in mind that credit card payments must be made with a card issued by a U.S. After establishing an account with the forwarding service, select products on the HP.com Store web site or by phone.The forwarding service will charge you separately for its delivery to your location. Our shipping and handling fees, including any free shipping promotions, cover only delivery to the forwarding service facility. Review the forwarding service fees and capacity to handle oversized products such as large format printers.(see Note: The HP.com Store is in no way affiliated or connected with any forwarding services. First select a forwarding service, an independent company that handles the final leg of the shipping, that is located within the 50 United States or the District of Columbia.Here's how to set up for delivery to your APO or FPO address:
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |